Mysteryland postponed

Mysteryland 2020 postponed

During the last weeks, a situation of immeasurable scale unfolded which no one could have ever foreseen. It has affected all the aspects of our cultural and social lives.  

It is with great sadness that we need to announce that the Dutch government has issued an official directive requiring the postponement of all events scheduled for this summer. Therefore, Mysteryland 2020, won’t be able to take place from August 28th until August 31st, and will be postponed to the summer of 2021.   

 This announcement is hard to digest for us all. With so much love to give, it feels unimaginable for us not to share our passion for music with you in August. There is nothing we cherish more than the unforgettable moments we have together year after year.  

See you all in 2021, dear Party Animals! Together we'll back, stronger than ever.  

MYSTERYLAND 2021  AUG 27th - AUG 29th  Haarlemmermeer, near Amsterdam 

Do you have questions or need assistance? Please send us an email to support@mysteryland.com.  

What will happen to my Mysteryland 2020 ticket?

To all of you who have already claimed their ticket, Camping Package, and/or Hotel Package for Mysteryland 2020, we can imagine that you might have many questions. This being said, please let us give you some answers that are available to us as of now.  

As a ticket, Camping Package, and/or Hotel Package buyer you are free to choose one of the options below:   

1. Keep your ticket for next year 

The dates for next summer are confirmed: Mysteryland 2021 will be taking place from Friday August 27th, until Sunday August 29th! Your Mysteryland 2020 ticket, Camping Package, and/or Hotel Package will automatically stay valid for next summer.  

If you are not able to join us next year, you can make use of the two other options: 

2. Receive a voucher 

You will receive an ID&T events voucher equal to the amount of your purchasing order, which can be used for a selection of other ID&T events: Mysteryland, Sensation, Welcome to the Future, Vunzige Deuntjes Festival, Amsterdam Open Air, Milkshake Festival, Valhalla, and all Vunzige Deuntjes club season shows. This voucher will be valid until 31-12-2021. 

3. Monetary refund 

You can apply for a monetary refund, which will be processed ultimately a month after next years’ event.* 

We understand that you might have questions about this process. Please visit support.id-t.com for more information, or send us an email to support@mysteryland.com. Our service team will be happy to answer all your questions!   

*This is in line with the new regulation reached by various trade organizations in the cultural sector, the Dutch Ministry of Education, Culture and Science, the Dutch Ministry of Economic Affairs and the Dutch Authority for Consumers & Markets. For more information about this regulation, please see: saveyourticket.nl. 

Date Mysteryland 2021 announced

Mysteryland 2021 will be taking place from Friday, August 27th until Sunday, August 29th.  

The campsite will be open from Friday, August 27th until Monday, August 30th. 

Tickets

Types & Prices

Tickets sales for Mysteryland 2020 have stopped!

Camping + Weekend ticket: €169,90 * Granting you access to the camping grounds from Friday, August 28th until Monday, August 31st and to the festival on Friday, Saturday and Sunday.

Weekend ticket: €144,90 * Granting you access to the festival grounds on Saturday, August 29th and Sunday, August 30th.

Saturday ticket: €85,50 * Granting you access to the festival grounds on Saturday, August 29th.

Sunday ticket: €69,90 * Granting you access to the festival grounds on Sunday, August 30th.

*All prices include €4,95 service fee.

Camping tickets

A Camping+Weekend ticket grants you access to our magical campsite from Friday, 11h until Monday, 12h. Festival entrance for Friday (camping guests only), Saturday and Sunday, as well as access to our camping exclusive after-party on Saturday, are included in all Camping Tickets!

Premium Tickets

If you want to experience Mysteryland the most exclusive way, we're offering Premium Festival Tickets. A Premium festival ticket grants you access to our Premium entrance + the VIP decks at the Q-Dance and Main Stage. Furthermore, you'll receive a goodie and a voucher booklet which can be redeemed for some fun activities in our festival kingdom!

  • Premium Saturday Ticket: €180,- *

  • Premium Sunday Ticket: €160,- *

  • Premium Weekend Ticket: €290,- *

*All prices include €4,95 service fee.

Camping Packages

Our Camping Packages give you the possibility to choose from different types of accommodations that we set up for you. The only thing you need to do is drop off your luggage – and off you go!

You can have a look at our full selection of Camping Packages here.

Please be informed that all Camping Packages are only valid in combination with a Camping + Weekend ticket, which needs to be purchased separately.

Where to buy?

Be sure to get your tickets via our official online ticketshop.

Please be careful when purchasing tickets from any other source than our official online ticket shop as we can’t guarantee the validity of these tickets.

Payment Methods

You can pay for your tickets using the following methods:

  • Bankcontact

  • Mr. Cash

  • iDEAL

  • Maestro

  • MasterCard

  • Paypal

  • Sofortüberweisung

  • VISA

How does a weekend ticket work?

A weekend ticket cannot be split up into 2 single-day tickets. This means that the person using it on Saturday should be the same as the one using it on Sunday. The ticket is scanned on both days, and only valid in combination with a wristband.

Personalizing your tickets

We kindly ask you to personalize your Mysteryland tickets in order to gain access to the festival. Personalizing your ticket is possible from the moment you’ve received your personalization email from PayLogic. All information about personalization can be found on our personalization FAQ page.

During the personalization process, please make sure to fill in the correct name right away. Paylogic charges a service fee for name changes.

Please keep in mind:

  • Personalizing your ticket is required for every visitor of Mysteryland;

  • Every ticket must be personalized individually;

  • The tickets will be sent by email to the main booker (the one who bought the tickets) AFTER all tickets in your order have been personalized;

  • Only the main booker (the one who bought the tickets) can initiate the personalization process.

  • If you also purchased tickets for others, you can invite all other persons to personalize their tickets themselves.

  • In case someone else has purchased tickets for you, please ask that person for your invitation link to start personalizing your ticket.

  • Additional products such as parking cards, shuttle bus¬ tickets and e-lockers can be purchased after personalizing your tickets – these tickets do not require personalization.

You will receive an email from PayLogic as soon as the personalization period starts.

HOW TO PERSONALIZE YOUR TICKETS

Instructions for the main booker (the one who bought the tickets):

  1. Open the email of your order confirmation that you received via Paylogic after you have purchased your tickets for Mysteryland 2020. Click on the link “PERSONALIZE NOW” in the email. This will bring you to the personalization page of Mysteryland.

  2. Start personalizing your ticket. Click on the button of the personalization page to start personalizing your Mysteryland ticket.

  3. Create a Mysteryland account.

  4. Personalize and claim your ticket In your personal Mysteryland account, you will see an overview of all tickets of your order. The first thing you need to do is to personalize and claim ONE ticket for yourself.

  5. Invite your friends (only applicable if you have purchased more than one ticket) After you have claimed your own ticket, return to the order overview by clicking “back to order”. If you have purchased more than one ticket, please invite your friends to the personalization process by clicking on “invite”. Select ‘copy link’ to copy the personalization link, which you can send to your friends. It is important that you do not send this link to people that are not part of your order, as this is the key to your tickets. Remember: ALL your friends need to personalize their tickets individually. They also need a Mysteryland account for this.

  6. Receive the Mysteryland tickets Once ALL tickets from your order have been personalized individually by your friends, YOU (as main booker) will receive them in your email. Please take note that the tickets will only be sent to you once every single ticket has been personalized.

  7. Send the tickets to your friends After receiving all the tickets, you can send them to your friends.

Instructions for the ticket holders, that have not purchased their ticket themselves:

  1. Open the invitation link to personalize your ticket The main booker (the one who has purchased your ticket for you) sent you a link to start the personalization process. Click on that link. If you did not receive that link, please get in touch with the person who purchased the ticket for you and ask him/her to follow the instructions for the main booker (see above).

  2. Create a Mysteryland account

  3. Personalize your ticket Follow the instructions via the link. Please note that you will not receive your ticket before Step 4.

  4. Receive your ticket from the main booker. As soon as every ticket holder has personalized their ticket, the main booker (so not you) will receive all tickets via email. Please ask the main booker for your ticket.

If you have any questions regarding ticket personalisation, please check out our personalisation FAQ or get in touch with PayLogic!

See you at Mysteryland!

Festival info

Opening times

Mysteryland 2021 will be taking place from Friday, August 27th until Sunday, August 29th.  

The campsite will be open from Friday, August 27th until Monday, August 30th. 

Line Up

From the world’s leading House and Big Room DJs, to Techno pioneers, from the heroes of the Harder styles to the rising stars of the RnB and Bass scenes, we have invited them all! Whatever your personal musical taste and background, with over 300 artists, we can guarantee that there’s so much new to discover this summer. 

We are in contact with all artists and doing our utmost best to confirm the same line up. This of course depends on a number of factors, amongst others their existing schedules. We will inform you as soon as possible. You can find our full 2020 line up here!

Camping line up

We are in contact with all artists and doing our utmost best to confirm the same line up. This of course depends on a number of factors, amongst others their existing schedules. We will inform you as soon as possible.

You can find the 2020 camping line up here.

About us

We are a colourful collaboration of party animals, artists, DJs and creatives. Together we are Mysteryland; the leading electronic music festival in The Netherlands. Year after year, we reunite to celebrate our friendship and love for music. In between sparkling ponds, rivers, and forestry hills of the Floriade terrain near Amsterdam, we welcome more than 100.000 fellow festival friends from over 100 nationalities.

Musical diversity is deeply rooted in our DNA. More than 300 artists perform for 22 stage hosts. Covering all genres within the spectrum of electronic music: from House, Big Room, Bass, Techno, Deep-House, Trance, Trap, and Minimal to Hardstyle, Hardcore, RnB, and Hip Hop. Our handcrafted stages range from outdoor dance floors to massive tents filled with LED screens, laser shows, and the world's most advanced sound systems. On Saturday and Sunday night, we close Mysteryland with a bang during the renowned end-shows on our 3 most significant areas: The Main Stage, Q-dance stage, and our Big Top tent. Expect lots of fireworks, confetti, and goosebumps!

Next to the dance floors, the various paths through forests and grassy fields will guide you to hidden chill-out spaces, art installations, food courts, and unexpected encounters with like-minded travellers. Our Healing Garden on the Southern festival terrain offers treatments for all spiritual seekers among us, from chi gong to cacao ceremonies, to massages, yoga and meditation sessions. To sum it up: forget time and let yourself flow through the tantalizing and open-minded energy that is present all over Mysteryland.

The most dedicated party animals stay with us from Friday until Monday: on the Mysteryland camping grounds! Here, we fully break free from everyday pressure and social expectations and live the days and nights just as they come. The campsite is fully equipped with ordinary facilities and everything you need to quench your hunger and thirst. There's a market street where you can pimp your festival outfit or style your hair to get ready for the summer of a lifetime. On the camping plaza, morning yoga awaits the early birds, and late-night silent disco prolongs the nights for everyone that can't get enough. At Mysteryland, we have over 27 years of experience in organizing dance events. In fact, we are the longest-running electronic music festival in the world. We have learned how to optimize event facilities and logistics. This is why customer service, visitor health, and safety are crucial to us when it comes to festival production. All you have to do is enjoy the ride, we'll take care of the rest…

Come and embark with us on the journey of a lifetime!

Location

Mysteryland is located in Haarlemmermeer, The Netherlands, about 25km South-West of Amsterdam and 5km from Amsterdam Airport Schiphol. The campsite is directly connected to our festival terrain.

Navigation address of the campsite: IJweg, Hoofddorp, The Netherlands

Navigation Address

Festival: Stelling, Vijfhuizen, The Netherlands

Campsite: IJweg, Haarlemmermeer, The Netherlands

Upon arrival, please follow the signs towards your destination. In case of a traffic diversion, please follow instructions provided by the stewards.

Please take a waiting time of at least 1 hour into consideration when leaving after the end of the festival.

Age

Mysteryland is a festival for adults (18+). Although we’d love to have each and every one of you, we can’t make any exceptions, not even if your birthday is the day after the festival. If your 18th birthday happens to be on the day of the festival, you’re more than welcome to celebrate this special day with us.

ID

Mysteryland is a festival for adults (18+). Thank you for bringing a valid ID with you (ID-card, passport, or driver’s license). The ID’s of all guests will be checked at the entrance.

Dress Code

Who is your spirit animal? A unicorn, a holy goat? We encourage you to unleash all the wild spirits within and reincarnate as another version of yourself at Mysteryland. Experiment with the colourful and the kinky, the wet and the wild; add a strip of latex or lace, some feathers or leather. On our Camping Grounds, there will be a special boutique where you can pimp your outfits. You can bring your own party animal outfit or spice up your look with fresh finds from our hippie market. Whatever you hide inside, a unicorn or a sparkle pony, nothing is too wild. The only limitation is your imagination. We have but one rule* when it comes to the dress code for our festival grounds: don’t come as you are, come as who you’d like to be.

*To keep things friendly you will need to leave your combat boots, (football)team jerseys and bikerclub wear at home

Food & Drinks

Just to give you a glimpse… Our over 80 food trucks serve burgers, sandwiches, wood-oven pizzas, on-the-spot grilled steaks and burgers, organic fries, Indian, Mexican, Vietnamese and Thai cuisine, healthy wraps and sandwiches, sweet and savory crepes, churros, smoothies, ice cream, cocktails and a lot more!

Are you on a special diet? No problem! We serve lots of vegetarian, vegan, gluten-free and dairy-free options.

Accepted Payments

At Mysteryland you pay for drinks and food with tokens. You can purchase these tokens at the different cashier points using cash, a debit card (Maestro) or a credit card (Visa/ Mastercard). There’s no cash machine at Mysteryland.

Free Water Bars

Water belongs to all of us. This is why we have water bars on both the campsite and the festival grounds. Using one of our super handy water bags, you can get refreshed as often as you want, and for free.

Merchandise

At different stands located around the festival, it’s possible to pimp your outfit with limited edition Mysteryland merchandise. You can pay using cash, a credit, or a debit card.

Lockers

We provide plenty of lockers for everyone! These lockers can easily be shared: there’s room for 2-3 coats in one locker. Book your locker ticket online (until a few days before the event) or at the festival.

Earplugs

Don’t forget to take care of your ears when partying 3 days straight! You can purchase earplugs at every bar or at the Info stand.

Tobacco

The exact locations of the tobacco stands are marked on the floorplan. You can pay using cash or a debit card. Please be aware that you are required to show your ID when buying tobacco.

Non-smoking policy on dance floors: Please be informed that it is prohibited by Dutch law to smoke in festival tents.

Lost & Found

Our Lost & Found counter is located at the Info stand on the Main Road.

After the festival, visit the website of iLost to see if your item has been found: www.iLost.nl.

Camping

Opening times campsite

Doors open: Friday, August 27th at 11h Doors close: Monday, August 30th at 12h

Ins-and-outs from the campsite are not allowed.

Camping location

Mysteryland is located in Haarlemmermeer, The Netherlands, about 25km South-West of Amsterdam and 5km from Amsterdam Airport Schiphol. The campsite is directly connected to our festival terrain.

Navigation address of the campsite: IJweg, Hoofddorp, The Netherlands

Camping packages

Our Camping Packages give you the possibility to choose from different types of tents and lodges that we set up for you. The only thing you need to do is drop off your luggage – and off you go!

You can already have a look at our full selection on our Camping Packages page.

Please be informed that all Camping Packages are only valid in combination with a Camping + Weekend ticket, which needs to be purchased separately.

Ins & outs

Ins and Outs from the Campsite are not permitted.

Pre-& After-Parties

With a Camping ticket, you get access to our Campsite-exclusive pre-& after-parties on Friday, Saturday, and Sunday. Join us on Friday, when we kick off our magical weekend in style at our official opening ceremony, with like-minded friends from all across the globe, at 17h sharp!

Friday night Dress-Up night

Don’t forget to bring your craziest party outfit with you: Friday night is the dress-up night! No matter if you prefer the colourful or kinky, the wet and the wild, flowers, lace or feathers… The time has arrived to unleash your inner Party Animal!

Alcohol

You are allowed to bring your own alcohol to the Mysteryland campsite. However, there are some limitations to consider:

You may bring a total of 4,5L of liquid, among which a maximum of 1L can be pre-mixed alcohol*.

For example, you could either bring 4,5L of soft drinks* or you could bring 3,5L of soft drinks and 1L of pre-mixed alcohol:

  • All liquid must be sealed and packed in its original packaging

  • Glass packaging is not allowed

  • Pre-mixed = For example, Bacardi Cola, Gin Tonic, in original and sealed packaging (cans)

  • Soft drinks = soda’s, beer, wine (under 15% alcohol)

  • Strong liquor (alcohol percentage over 15%) is not allowed

  • When consuming alcohol, always drink responsibly!

Food

You’re allowed to bring your own food with you, but on our campsite and festival terrain, there’s plenty of choices when it comes to food! Are you on a special diet? No problem! We serve lots of vegetarian, vegan, gluten-free and dairy-free options.

Just to give you a glimpse… Our over 80 food trucks serve burgers, sandwiches, wood-oven pizzas, on-the-spot grilled steaks and burgers, organic fries, Indian, Mexican, Vietnamese and Thai cuisine, healthy wraps and sandwiches, sweet and savory crepes, churros, smoothies, ice cream, cocktails and a lot more!

In the morning, you can have breakfast at The Hangout or the 24h Food counter. Plus our mobile teams are selling coffee and croissants right at your tent.

For dinner or a late-night snack on our campsite, visit the food trucks in The Hangout (until 03 AM), or the 24h food & drinks counter.

Cooking on the campsite

Open fires, camping stoves and BBQs are not allowed. We’ll make sure that there are enough food trucks available to fit any appetite.

Camp Store

Need a tent? Leaking air mattress? Forgot your towel? Go to our Camp store and get it there!

Recycle Store

Let’s give a second life to camping gear! At Mysteryland you can purchase second-hand tents, foldable chairs and other props at the Recycle store.

If you don’t want to take your gear with you at the end of the festival, be so kind to drop it there so it can be reused next year.

Camping Guardians

Need a hand with your air mattress? Forgot your toothbrush or just wanna make new friends? Head over to our camping guardians, they are here to help you whenever needed. Their stands are signed on the floorplan.

Showers & Toilets

Our campsite is equipped with flush toilets and hot showers. You can make use of them 24/7, free of charge! Keep in mind that there might be a waiting line in the morning.

Lockers on the Campsite

We provide plenty of lockers for everyone! These lockers can easily be shared: there’s room for 2-3 coats in one locker. After ticketsales have started, you can book your locker until a few days before the event or at the festival. If you order your locker online, your locker-code will be sent to you via mail the day before the event.

Friends Zone

Are you coming to Mysteryland with your dearest Party Animal friends and would you like to set up your tents next to each other? If you come to the campsite with 15 people or more, you can reserve your very own Friends Zone! A Friends Zone ensures a private space specially reserved for your group of friends.

Tents

With a camping ticket, you may bring your own tent with you, but you can also buy a tent in our merchandise or recycle store on the camping grounds.

For the campers amongst us; we’ll be selling a very limited amount of camping packages, including fully equipped tents.

Electricity

Back to basics, camping as if it was meant to be: there’s no electricity available near your tent. That’s why we ask you to leave your computers and big sound sets at home. At the showers, there are sockets available for hair straighteners, blowdryers and shavers.

Charging your phone

You can purchase a portable charger near the lockers.

Fluids

You’re allowed to bring 1 deodorant spray or perfume per person with you, but not if it’s in glass packaging.

Flammable fluids aren’t allowed at the campsite.

Large Items

To make your camping journey as comfortable as possible, you’re very invited to bring along – next to your tents – foldable chairs, pillows, blankets, inflatables, as well as cool-boxes.

Please note that the camping entrance gates are 90cm wide, so you can’t bring carts wider than that.

You’re also allowed to bring a small, foldable umbrella, as long as it doesn’t have a pointy top. Selfie sticks are also allowed as long as they’re foldable and no longer than 1 meter.

Sound Systems

We try to keep our festival neighbours happy, this is why high volumes and block parties aren’t allowed on our campsite. But, of course, you may bring small battery powered speakers with a maximal volume of 80 dB(A).

Please leave at home...

For your safety, it is not allowed to bring the following items to the campsite: scissors, glass bottles of any type, candles, torches, fireworks, oil lamps, gas lamps or laughing gas (nitrous oxide cartridges). Also, open fires, camping stoves and BBQs are prohibited.

When in doubt, feel free to ask us via info@mysteryland.com

Getting there by public transport

The easiest way to reach the campsite is by train and shuttle bus. On Friday, Saturday, Sunday and Monday there will be a shuttle bus service from Hoofddorp train station to the campsite and back all day long.

From the airport - Schiphol

Landing at Amsterdam Schiphol Airport from abroad? Take the train from Schiphol Airport to Hoofddorp train station (4 minutes only). From Hoofddorp train station we have a shuttle bus service to the festival and camping grounds. Please find more information under the section “Shuttle Bus” above.

Getting there by taxi

If you travel by taxi or Uber to the campsite, please use “IJweg, Hoofddorp” as your destination and follow the Taxi / Uber signs.

Disabled Accessibility

Our campsite is a pristine piece of grassy land. Therefore, we discourage disabled festival goers to stay on the campsite. Don’t worry; there are more than enough nice hotels and bungalows near our festival terrain to host your own slumber party while partying with us on Saturday and Sunday!

Press

(Semi-) Professional Cameras

Cameras and GoPro’s for personal use are always welcome! Professional audio-visual equipment is not allowed on the terrain unless you have been granted press accreditation. You can bring your selfie sticks, as long as they are foldable and no longer than 1 meter. Our press accreditation will be opened soon.

Health & Safety

First Aid

At the festival, our heroes at the first aid are there to help you at any time of the day (and night). Are you not feeling well? Then head over there. Don’t worry, they won’t call your mother if you have been misbehaving, and they certainly won’t tell the police. Their biggest concern is that you are doing well, so don’t hesitate to ask for help.

Zero Tolerance

All festivals in the Netherlands operate under a governmental ‘zero-tolerance policy’. This means that no soft- drugs or hard drugs are allowed. Nitrous oxide (laughing gas) is also not allowed on the festival and camping terrain.

Bring your medication

Bringing your medication is only permitted in combination with an official doctor’s note.

What you can bring

You’re allowed to bring inflatable animals, dress suits, empty camel bags, personal cameras, condoms, go-pros, selfie sticks (when folded), cigarettes, roll-on deodorant (no spray cans!), foldable umbrellas, and chargers.

Not sure whether you can bring a particular item? Ask us via info@mysteryland.com or Facebook.

What you can't bring

Your safety is extremely important to us. Therefore, everything and everyone is searched at the entrance (including luggage). Do you have something with you that is on our ‘blacklist’? Then we’ll throw it away. Pay attention! In some cases, access to the site of the festival may be denied.

You’re not allowed to bring weapons, sharp or hard objects, glass and fluids. Bringing your own food and drinks is only allowed on the Camping grounds (and not on the festival site).

When in doubt, contact us via info@mysteryland.com or Facebook.

Due to safety reasons, you’re not allowed to bring nitrous oxide.

Breast Pump Station

Bring your breast pump to our First aid stand for a private place to pump.

Celebrate Life

Party consciously and safe dear Friends! Like last years, our Celebrate Safe stand is present at our festival. Please don’t hesitate to visit their stand if you have any questions or need support. They’re here to give open advice and support whenever needed. You’ll find the exact location on the floorplans, which will be handed out at the festival, as well as in our festival app.

Green Soul

Green Festival

Mysteryland is one of the most sustainable festivals in the world with a number of awards and certificates under our belt:

  • EE Music Award for the highest reduction in energy consumption of all European festivals (2015)

  • Industry Green Certification ** (2012)

  • Industry Green Certification * (2013 & 2014)

  • A Greener Festival Award (2014)

And that’s not for nothing… We separate all the waste and recycle all the plastic at the festival, serve free water to our visitors, the meat we serve is organic, and we follow the ‘leave no trace principle’ on our festival grounds.

Water Program

Our delicious Dutch tap water belongs to all of us and therefore we are very happy to offer it to all of our Wanderers, for free. At Mysteryland, you will find the water bars everywhere and you can fill your cup or bottle up for free. At the water bars, you can also purchase our famous limited edition water bags.

Our water is not only very tasty but this way we also save a lot of plastic. Cheers!

10.000 Hours

Together with the non-profit-organisation of 10,000 HOURS, we invite our visitors to the annual Mysteryland volunteer days. Since 2010, more than 30,000 hours of voluntary work have been donated and that total continues to grow. Together with other festivals, DJ’s and volunteers, the foundation supports different voluntary projects aimed at the most vulnerable people in our society. For more information, visit www.10000HOURS.nl.

By joining forces and working with the Foundation 10,000 HOURS, we want to encourage dance lovers to do more volunteer work within our community.

Because together we can make a difference!

Save Energy

We operate with a strict energy policy at Mysteryland. All crew members, suppliers and technicians operate on an energy saving level, to make sure we build and run Mysteryland as efficiently as possible.

Never give up on your cup

With this campaign, we want to encourage you to return your plastic cups and bottles to the bar, collection point, or special waste bin on our terrain, so they can be recycled. Did you know that recyclable cups can’t be recycled in a sustainable way when they get mixed with sand, or when dropped in the wrong bin with other waste? So, as our Party Animal, you play a crucial part in our plastic recycle plan.

In 2018 we joined the Plastic Promise, an initiative of Dutch frontrunners from the event industry that stimulates responsible use of plastic at events. Our goal with this initiative is to, within three years, replace at least 50% of all plastic disposable into reusable products or into high-quality recyclable products.

Together with our partners such as Coca-Cola, Heineken, and Beelen Event Services, we try to achieve this goal. Last year we introduced special embossed soft cups and a new system enabling us to improve our waste separation. Be a part of our goal and ‘Never Give Up On Your Cup!’

Leave no trace

We feel honoured to have the opportunity to return to the lush and green surroundings of Haarlemmermeer year after year. This is why we leave no trace on our festival grounds, meaning that we collect every single cup and cigarette bud after the festival, leaving the terrain almost untouched.

How to get there

Shuttle Bus - Hoofddorp Station

The easiest way to reach Mysteryland is by shuttle bus. On Friday, Saturday and Sunday there will be a shuttle bus service to the festival and camping grounds and back.

All buses are departing from Hoofddorp Train Station.

Please note that we have 2 different shuttle services. The festival shuttle is a direct transfer to the festival entrance. The camping shuttle brings you to the campsite. So make sure to catch the right shuttle bus. All buses are signed! There is no shuttle bus service between the campsite and the festival grounds entrance.

Shuttle service times festival

Saturday: 10h30 until the last visitor has left Sunday: 11h30 until the last visitor has left

From the airport - Schiphol

Flying in from abroad and arriving at Amsterdam Schiphol Airport? Take a train from Schiphol Airport to Hoofddorp train station (4 minutes only).

From Hoofddorp train station, there’s a shuttle bus service to the festival and camping grounds. Please find more information under the section “Shuttle Bus” above.

Train

An easy way to reach the festival is by train to Hoofddorp station. From there, you can take a shuttle bus to the festival.

Plan your train trip in advance via ns.nl, or use their app.

Bike (or scooter)

Staying or living nearby? Cycling is most certainly the best and quickest option for you. Follow the bicycle signs to the festival, and park your bicycle in the designated areas.

At Hoofddorp Station, you can borrow an OV-bike which you can rent for only €3,85 for 24h. After the festival, simply return it at the station. Super convenient, but make sure you are on time – there is only a limited number of bikes available!

Car & Parking

We don’t recommend you to come by car, as arrival and departure times are unpredictable and can take up to 2 hours. Use ‘Stelling, Vijfhuizen’ as a GPS address. Once nearby, simply follow the Parking signs to the festival grounds.

If you are in the surroundings of the terrain, please follow the signs and instructions of our traffic personnel.

Kiss & Ride

If somebody is bringing you to the festival, please use ‘Stelling, Vijfhuizen’ as a GPS destination, and follow the signs to ‘Kiss & Ride’. The Kiss & Ride drop-off point is located near the festival Entrance North.

When leaving the festival, follow Exit North to reach the ‘Kiss & Ride’ designated pick-up point.

Uber & Taxi

Uber: The Uber pick up point is located near festival Entrance North, on another location than the taxi stand. Please ask your driver to follow the Uber signs once you are in the surrounding of the terrain.

At departure, leave the festival again via Exit North and follow the Uber signs to get to the official Uber pick up point.

Please take longer waiting times and increased prices into consideration after the end of the festival.

Uber navigation address: Stelling, Vijfhuizen, The Netherlands

Taxi: If you decide to come by taxi, please let your driver use ‘Stelling, Vijfhuizen, The Netherlands’ as a destination and follow the Taxi signs towards the festival.

At departure, leave the festival via exit South and follow the Taxi signs to get to the Taxi pick-up point. Please be aware that a limited amount of taxis is available after the festival and taxis often ask unpredictable prices.

Disabled Access

Entrance

Mysteryland festival is accessible to everyone. Are you unable to enter via the regular entrance or do you need special equipment? We have taken a number of measures and facilities. Assistance? Please don’t hesitate to ask the staff at Mysteryland for assistance!

Transport

Do you need a handicap parking spot or want to be dropped off closer than the Kiss & Ride? Ask one of our supportive traffic controllers.

Questions? Mail us at info@mysteryland.com.

Disabled Toilets

At every toilet area, there are disabled toilet facilities. Don’t hesitate to ask our staff if you need assistance.

Wheelchair accessible camping route

There’s a wheelchair-accessible route from the campsite to the festival terrain. For more information, check our Camping Guide booklet (which camping guests will receive at arrival).

Ticket personalisation

Why do I need to personalize my ticket(s)?

All larger events are confronted with organizations and people that try to resell tickets for far too high prices. To prevent this, we ask ticket buyers to personalize all tickets by indicating the name of the person who will attend the event. By doing so, tickets will be available for a fair price and belong to an individual festival visitor. This also gives us the opportunity to send relevant event information to all respective festival visitors.

How do I personalize my Ticket(s)?

After purchasing your ticket(s) you will receive an email confirmation of the ticket purchase. This email will not yet include your tickets. To receive your tickets, you first have to personalize them. In the email with the purchase confirmation, you will receive further information regarding the personalization process, such as the date from which it is possible to personalize your tickets.

For each ticket, personal information needs to be filled in, such as the full name and email address of the person attending the event. Be aware that the information has to be unique for each ticket and please use the names as mentioned on the respective identification documents (passport/ID card).

After filling in the information, you will receive your personalized tickets. If you have not received your tickets within 24 hours, please contact the PayLogic Customer Service via customerservice@paylogic.com.

Instructions for the main booker
  1. Open the email of your order confirmation that you received via Paylogic after you have purchased your tickets for Mysteryland 2020. Click on the link “PERSONALIZE NOW” in the email. This will bring you to the personalization page of Mysteryland.

  2. Start personalizing your ticket Click on the button of the personalization page to start personalizing your Mysteryland ticket.

  3. Create a Mysteryland account.

  4. Personalize and claim your ticket. In your personal Mysteryland account, you will see an overview of all tickets of your order. The first thing you need to do is to personalize and claim ONE ticket for yourself.

  5. Invite your friends (only applicable if you have purchased more than one ticket). After you have claimed your own ticket, return to the order overview by clicking “back to order”. If you have purchased more than one ticket, please invite your friends to the personalization process by clicking on “invite”. Select ‘copy link’ to copy the personalization link, which you can send to your friends. It is important that you do not send this link to people that are not part of your order, as this is the key to your tickets. Remember: ALL your friends need to personalize their tickets individually. They also need a Mysteryland account for this.

  6. Receive the Mysteryland tickets. Once ALL tickets have been personalized individually by your friends, YOU (as the main booker) will receive them in your email. Please take note that the tickets will only be sent to you once every single ticket has been personalized.

  7. Step 7: Send the tickets to your friends After receiving all the tickets, you can send them to your friends.

Thank you very much for your cooperation.

Instructions for those, who didn't buy tickets themselves
  1. Open the invitation link to personalize your ticket. The main booker (the one who has purchased your ticket for you) sent you a link to start the personalization process. Click on that link. If you did not receive that link, please get in touch with the person who purchased the ticket for you and ask him/her to follow the instructions for the main booker (see above).

  2. Create a Mysteryland account

  3. Personalize your ticket. Follow the instructions via the link. Please note that you will not receive your ticket before Step 4.

  4. Receive your ticket from the main booker. As soon as every ticket holder has personalized their ticket, the main booker (so not you) will receive all tickets via email. Please ask the main booker for your ticket.

We can’t wait to see you at Mysteryland!

Pressing the OK-button doesn't work?

Please make sure that you have filled in every field, otherwise, the personalisation cannot be completed. If you are certain every field has been filled in and you still experience a problem, please get in touch with: Customerservice@paylogic.com.

Until when do I have time to personalize my ticket(s)?

You do not have to personalize your tickets immediately; tickets can be personalized up to 48 hours before the event.

I forgot to personalize my ticket(s). What now?

Tickets can be personalized up to 48 hours before the event. In case you forgot to personalize your tickets on time, you will be contacted by PayLogic.

Should I bring an identification document to the festival?

Yes, before entering, the festival security can ask for your identification to check your name and age.

Please note that a copy of your identification document will not be accepted as a valid identification document. If there is another name on your ticket, access to the event can be denied. In such a case, the ticket cannot be refunded.

Do you have any other questions related to tickets? Please contact the customer service of PayLogic via customerservice@paylogic.com.

How can I change the name on my ticket(s)?

In case the name on a ticket needs to be changed (because you want to invite someone else to the event), you can do so via the link listed below. Please note that a service fee of €1,90 per ticket will be charged. Therefore, please try to enter your details correctly the first time.

personalize.paylogic.com/ticket-transfer