During the last weeks, a situation of immeasurable scale unfolded which no one could have ever foreseen. It has affected all the aspects of our cultural and social lives.
It is with great sadness that we need to announce that the Dutch government has issued an official directive requiring the postponement of all events scheduled for this summer. Therefore, Mysteryland 2020, won’t be able to take place from August 28th until August 31st, and will be postponed to the summer of 2021.
This announcement is hard to digest for us all. With so much love to give, it feels unimaginable for us not to share our passion for music with you in August. There is nothing we cherish more than the unforgettable moments we have together year after year.
See you all in 2021, dear Party Animals! Together we'll back, stronger than ever.
MYSTERYLAND 2021 AUG 27th - AUG 29th Haarlemmermeer, near Amsterdam
Do you have questions or need assistance? Please send us an email to email@example.com.
To all of you who have already claimed their ticket, Camping Package, and/or Hotel Package for Mysteryland 2020, we can imagine that you might have many questions. This being said, please let us give you some answers that are available to us as of now.
As a ticket, Camping Package, and/or Hotel Package buyer you are free to choose one of the options below:
1. Keep your ticket for next year
The dates for next summer are confirmed: Mysteryland 2021 will be taking place from Friday August 27th, until Sunday August 29th! Your Mysteryland 2020 ticket, Camping Package, and/or Hotel Package will automatically stay valid for next summer.
If you are not able to join us next year, you can make use of the two other options:
2. Receive a voucher
You will receive an ID&T events voucher equal to the amount of your purchasing order, which can be used for a selection of other ID&T events: Mysteryland, Sensation, Welcome to the Future, Vunzige Deuntjes Festival, Amsterdam Open Air, Milkshake Festival, Valhalla, and all Vunzige Deuntjes club season shows. This voucher will be valid until 31-12-2021.
3. Monetary refund
You can apply for a monetary refund, which will be processed ultimately a month after next years’ event.*
We understand that you might have questions about this process. Please visit support.id-t.com for more information, or send us an email to firstname.lastname@example.org. Our service team will be happy to answer all your questions!
*This is in line with the new regulation reached by various trade organizations in the cultural sector, the Dutch Ministry of Education, Culture and Science, the Dutch Ministry of Economic Affairs and the Dutch Authority for Consumers & Markets. For more information about this regulation, please see: saveyourticket.nl.
Mysteryland 2021 will be taking place from Friday, August 27th until Sunday, August 29th.
The campsite will be open from Friday, August 27th until Monday, August 30th.